Privacy Policy

Rayner Spencer Mills Financial Consulting Ltd (‘RSM’) is committed to preserving the privacy of all users of the RSM websites and protecting any personal information that you may provide to us.

Please read the following Privacy Policy to understand how we use and protect the information that you provide to us or how we may use and protect it in the future.

1. USER REGISTRATION & DATA PROTECTION

By registering as a user for any services on our websites or by providing any information to us, you consent to the collection, use and transfer of your information under the terms of this policy.

We acknowledge that the proper treatment of personal data is very important and we commit to meeting all legal requirements to ensure we maintain the highest level of client service.

Any personal data which we collect, record or use in any way whether it is held on paper, on computer or other media will comply with the Data Protection Act 1998.

We collect this information in order to record and support your participation in the activities you select. We will also use this information to keep you informed of our continuing services and other products and services that may be developed by Rayner Spencer Mills.

2. DATA AND INFORMATION WE COLLECT FROM YOU

We will collect personal information from you inorder for you to register for services delivered via our websites. We do this through the use of online forms and every time you email us or provide us with your details in other ways (ie telephone, fax mail etc). The information we collect may include but is not limited to:

Your name, address, landline or mobile telephone numbers, fax number and email address;
Company name, address and contact details;
Your FSA number;
Payment information such as Bank account details, should you choose to subscribe to any chargeable services.

RSM may:

Require the selection of a User ID and Password for use of its services;
Offer you the opportunity to receive email updates and announcements concerning our services. Personal data you have provided to us may be used to facilitate those communications;
Collect information about you from emails, letters, telephone calls, customer satisfaction questionnaires or from other communications you send to or have with us;
Collect additional information automatically about your visit to our website.

RSM encourages visitors and users to contact us with questions and comments. Email addresses and other information in relation to persons doing so may also be collected in order to facilitate our responses to those enquiries.

3. USE OF DATA AND INFORMATION COLLECTED

By using any of the RSM websites and services you consent to us using your personal information for the purposes described below:

Providing the service you have requested;
Billing you and contacting you where necessary concerning any subscriptions;
Responding to your enquiries or to process your request in relation to information;
Providing and personalising our service generally;
Administering records of your subscriptions;
Carrying out market research campaigns;
Maintaining information as a reference tool or general resource;
Making the services and websites easier to use and providing access to all parts of the websites;
Contacting you to let you know about other products and services which we offer and which may be of interest to you.

4. DISCLOSURES

The information you provide to us will be held on our server in the United Kingdom and may be accessed by or given to our staff and to third parties including our group companies and business partners (such as our Web developers) and Government bodies and Law enforcement agencies, successors in title to our business and suppliers we engage to process data on our behalf, who act for us for the purpose set out in this policy or for other purposes approved by you.

If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Unless required to do so by law, we will not otherwise share, sell or distribute any other information you provide to us without your consent.

5. OTHER WEBSITES & LINKS

Our websites may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their own privacy policy which may differ from ours.

6. DATA RETENTION

We will retain your information for a reasonable period or as long as the law requires. In accordance with the Data Protection Act 1998 we employ strict physical, electronic and administrative security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage both online and off-line.

7. ACCESSING TO INFORMATION

Under the Data Protection Act 1998 you are entitled to see the personal data we hold about you and you may ask us to make necessary changes to ensure that it is accurate and kept up to date. If you wish to correct or update the personal information that you have provided to us or if you choose to opt out of any communications that you may have initially agreed to receive, please contact us by email on enquiries@rsmgroup.co.uk

8. CHANGES

We reserve the right to revise this Privacy Policy from time to time.

9. CONTACT US

If you do not wish us to send you any other information, or wish to remove your personal data from our marketing records or modify the data, please email us at enquiries@rsmgroup.co.uk or you can write to us at Yorkshire House, 41 Keighley Road, Silsden, West Yorkshire BD20 0EH. Telephone 01535 656555.

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